Payment Policy

Welcome to Kerstinbutik!
We appreciate that you have chosen us as your shopping destination. Below you will find our payment policy which describes how payments are handled to ensure a safe and smooth purchasing experience.

1. Accepted Payment Methods

We accept the following payment methods at Kerstinbutik:

• Credit Card (Visa and MasterCard)
• Swish
• Klarna

All payments are processed through secure payment systems to protect your information.

2. Currency

All prices and transactions on Kerstinbutik are stated in Swedish kronor (SEK) unless otherwise specified.

3. Payment Process

Credit Card
When paying by credit card, your card will be charged when the order has been processed and confirmed.

Swish
Swish payments must be made within 24 hours after the order has been placed. Your order will be processed once the payment has been received.

Klarna
When paying via Klarna, you can choose between different payment options such as invoice, installment payment, or direct payment depending on what is offered at checkout.

4. Invoicing

An electronic order confirmation and invoice will be sent to the email address you provided when placing the order.

If you need additional documentation or have questions about your invoice, you can contact our customer service.

5. Refunds and Returns

Refunds are processed according to our return and refund policy.

If you experience problems with a payment or need help with a refund, you are welcome to contact us and we will assist you.

6. Contact Information

If you have questions about payment, invoicing, or your order, you are always welcome to contact us.

Email: Info@kerstinsbutik.se

We thank you for choosing Kerstinbutik and look forward to providing you with a safe and smooth shopping experience.