Normal delivery time is 4–8 business days.

Orders are usually processed within 1-3 business days before they are shipped.

In some cases, delivery may take up to 2–3 weeks depending on demand or delivery partner. We always do our best to ensure your order arrives as quickly as possible.

The delivery time is a bit longer right now, so Kerstin is covering the shipping – completely free! 🐶

Yes. You have a 30-day return policy from the date you receive your order.

The product must be:

– unused

– in original condition

– in original packaging

Contact us first via Info@kerstinsbutik.se and we will assist you with the return.

If you receive a damaged or incorrect product, please contact us as soon as possible. Feel free to include a photo, and we will replace it with a new one completely free of charge!

Currently only available in Sweden, but in the future, our neighboring countries might also get access to Kerstin's products!

Kerstin's Shop is primarily a dog store 🐶

But since Kerstin has many cat friends, you will also find selected products for cats 🐱

You can always reach us at: Info@kerstinsbutik.se